Shipping Policy

Shipping Policy

Thank you for shopping with NovaFlex! Here's everything you need to know about how we ship your orders.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Local (Ghana): 3–7 business days

International: 7–21 business days depending on destination

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We occasionally offer free shipping promotions — keep an eye on our store for updates!

Order Tracking

Once your order has shipped, you'll receive a confirmation email with a tracking number so you can follow your package every step of the way.

Delays

While we do our best to meet estimated delivery times, delays can occasionally occur due to customs, weather, or carrier issues. We appreciate your patience and are always here to help if you have concerns.